Click here for an index to Info about the site, FAQ and Help pages, How to find the Player Software and more Click here for a comprehensive site map   Home Page Information on Becoming A Member, Member Premiums, Member FAQ and more Artist Pages Section organized by Genre, Artist Information, what has been played by an artist on our Programs & Streams Programs On Demand - Produced Music Series' MP3 Coolstreams Guide to other Music and Radio Program sites on the web organized by topic or alphabetical
  FAQ - Frequently Asked Questions AND Information Index  
 
 

Membership Info

            

MEMBER
LOGIN HELP

    
    
We Need "A Little Help From Our Friends"
(please read >>>)
    
SITE FEATURES
    
Shoes For Industry, Best Of The Firesign Theatre
The Labor Day Comedy Special >>>
 
For Earth Day and Beyond: Get Membership Listening Time for Recycling unused devices and/or CDs!
Click Here For Details >>>
    
Get Membership Listening Time for Recycling unused devices and/or CDs!
    
    
The Emergence of Joni Mitchell - Photo by Baron Wolman
The Emergence of Joni Mitchell >>>
    
The Two Sides of Sgt. Pepper
The Two Sides of Sgt. Pepper - An Honest Appraisal
    
    
Hear cool artist features and more in Coolstreams' Music History Series >>>
    
    
Membership
Facts:
Programs On-Demand:

 
Convenient Listening While Working
Long Playing Times Without Need To Return To Click Play Again - great for listening while working!

Different start points on each program volume allow you to come back and hear the rest of a volume without repeating prior segments.
    

  
Know What's Playing
Player window displays artist, song title and album names along with links to our artist pages or Amazon for purchase (using Real Audio player).
   

MP3 Coolstreams:

    
No-Repeat Work WEEKS
Large Playlists, No-repeat of songs for many days, or even over a week on some Coolstreams.
    

    
Musical Suprises in All Genres
Our Coolstreams are usually able to contain many more songs that we are able to put into the current POD Programs.
    


Last 3 songs played on the Complete Sojourn CoolStream


 
Search CoolStreams
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  The Internet Royalty issue still drags on, click here for the latest & how to help >>>
       
 

 Coolstreams Membership:

Members Support Information Page

 
Topics on this page below: UPDATE:
If you are a current Member and have read Scott's Blog notes (here - opens in a new window) about the new Royalties and how it may affect programs and streams that we offer, you may wish to complete our CoolStreams Member's Programming Support Designation form to support the Program Series and Coolstreams that you use most.  For the CoolStreams Member's Programming Support Designation form, click here >>>

Topics Below:

  1. I have lost my Login and/or Password - how do I get it?  OR I just signed up as a Member and did not get directed to the Login Selection page.  How do I get set up? >>>
        
  2. I have a 'recurring' payment to you through PayPal that I would like to cancel.  How do I do that? >>>
        
  3. I am not a Member but would like to support you and become a Member.  How do I become a Member? >>>
        
  4. How do I LOGIN to see my Account Details with you or retrieve my Password? >>>
        
  5. How do I LOGIN to hear the Members streams? >>>
        
  6. Are my Membership payments Tax Deductible? >>>
        
  7. I forgot to take a premium (or premiums), can I still get it (them)? >>>
        
  8. I was a Member under your old Dollar Level System.  Can I still get access? >>>

Q1. I have lost my Login and/or Password - how do I get it?  OR I just signed up as a Member and did not get directed to the Login Selection page.  How do I get set up?

A1: Send us an email at Members AT musicsojourn (click here).  We'll reply as quickly as possible (between 10:00 p.m. and 8:00 a.m. US EST, we will get it to you first thing the next morning).

For some rare / extreme cases where we can't contact you:
If you made a Payment but did NOT receive a Welcome email, or an email requesting that you select a login & password (after 6 or more hours), and you did try to contact us by email, see the additional info on this page (click here >>>).

Q2. I have a 'recurring' payment to you through PayPal that I would like to cancel.  How do I do that?

A2: You can log in to your PayPal account and cancel your next payment from there.  If you do not know how to do that, send us an email at 'members (at) musicsojourn (dot) com' and we can cancel it for you. 

We'll be sad to see you cancel your Membership, but we won't hassle you about it, we understand all too well that things change and budgets get tight.  We thank you for your past support!

Q3. I am not a Member but would like to support you and become a Member.  How do I become a Member?

A3: We like that question even better than the one above! :)  Please click here for our Membership and/or Donations page >>>

Q4. How do I LOGIN to see my Account Details with you or retrieve my Password?

A4: You can't because we do not keep our Member's account information online.  That is for your security as well since it takes a lot of money and resources to keep information like that secure from hackers, and we are not at that level quite yet :).

Send us an email at Members AT musicsojourn (click here)

You can always see your Membership billing information in your PayPal account if you made Membership payments or Donations using PayPal.

Q5. How do I LOGIN to hear the Members streams?

A5: You will be prompted for your login & password when you click on a Members Play or Listen button (there are no login boxes on the web site pages).  On most PC  systems, you should only have to enter your login once per session (or until you close the CoolStreams player window/Real Player or restart your Browser or PC).

Q6. Are my Membership payments Tax Deductible?

A6: The general/quick answer is yes, less the value of any premiums taken.  All questions relating to what is tax deductible or not are answered in our Non-Profit FAQ - click here to read it >>>.

Q7. I forgot to take a premium (or premiums), can I still get it (them)?

A7: Yes of course, you can claim your premium(s) at any time, even if you are no longer an active Member.  Please drop us an email and let us know and we'll confirm the number of premiums you are eligible to take.

Q8. I was a Member under your old Dollar Level System.  Can I still get access?

A8: Yes (read both parts below!).

If you joined as a Member under the Dollar Level Membership Level system before May, 2004, you are now considered a "Founding Member."  Your Membership will need to be renewed to receive full current Member's benefits, but at special lower Founding Member rates not published on the website.  Please email Members AT musicsojourn (click here) (if typing the address by hand add the .com!) for the details.

Founding Members can still receive Members benefits comparable to the level you were at prior to the changes in our service.  For more details, email Members AT musicsojourn (click here) (if typing the address by hand add the .com!).  Include your name and email address (prior email address if it has changed). Only Inquiries from Members will be acknowledged.

We greatly appreciate your past support in helping us to grow this far!.

 
 
 
 
Other FAQ Topics (on other pages)
General Information about Coolstreams:
Without Membership support, Coolstreams will cease to exist, because Membership Support is our primary means of support!  We do NOT currently receive any kind of funding from Grants or Foundations, however, Coolstreams is a 501(c)(3) Non-Profit Organization (see more details here >>>).  We do not earn enough revenue from ads on the site over an entire year to cover the costs of the streaming and other operating costs for one month!  We keep a small number of NON-INTRUSIVE banner ads (meaning no obnoxious pop-up ads), plus affiliate links on the site to help with the costs offering our Free Use listening options.

Everyone who supports us at any level or by any method really wins because it keeps our programming available without commercial influence. We also know some folks can afford to support us more than others, so we have developed extra services and premiums to encourage your generosity!

Membership Directory & Links:

How to Contact Us / Membership Correspondence:

Related Info:

Member Streams (MP3 Coolstreams or On-Demand):

Additional Member Benefits:

* If you are typing an email address in, don't forget to add the ".com." we leave it off above to cut down on spam from web robots (which sounds like a mechanical food bank).

 
  A Few Recent Member Premium additions:  (Click here for more >>>)
 
Al Petteway & Amy White - Acoustic Journey Michael Dulin - Timeless Amethystium - Evermind B. B. King - The Ultimate Collection
Michael Sadler - Clear Bill Leslie - I Am A River Bodhi - Trans Ukraine Dave Potts - 1299
Terra Ambient - The Gate Soulfood - Tantric Chill State Of Grace - State Of Grace III Steve Wick - A Sense Of Place
       
 

Win A POD Listening Pass - Click Here!

 

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